New Hotel Delivery Robot Arrives at Crowne Plaza San Jose-Silicon Valley

InterContinental Hotels Group (IHG) yesterday announces the launch of its new hotel delivery robot at the Crowne Plaza San Jose-Silicon Valley hotel. The robot, named Dash, was created by Savioke, makers of the Relay robot. Based in Santa Clara, Calif., Savioke specializes in robot solutions for the hospitality industry.

The Crowne Plaza brand assists in making business travel work for its guests, and Dash will further enhance the guest experience through providing quick and seamless delivery of snacks, toothbrushes and other amenities to hotel guests. Approximately 3-feet tall and weighing less than 100 pounds, Dash is designed to travel at a human walking pace and can independently navigate between floors, even calling the hotel elevator using a special Wi-Fi connection. Dash is Savioke's latest version of its autonomous delivery service featuring automatic docking, improved autonomy, and an all new design enabling Savioke to scale in response to demand. When Dash arrives at the guest room, it phones the guest to announce its arrival, delivers the requested items, and makes its way back to the front desk where it can dock itself into its own charging station. Crowne Plaza hotel team members are excited to explore new, innovative ways to serve their guests using Dash.
Gina LaBarre, Vice President, Americas Brand Management, Crowne Plaza Hotels & Resorts, IHG, commented: "We are delighted to introduce Dash to our guests at the Crowne Plaza hotel in Milpitas. Given the hotel's location in the heart of Silicon Valley, I expect our guests to be impressed by the technological sophistication of the robot."

Read the full article at hotel news resource. 

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